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Switch to desktop Now Supports Authorized Dealers In Multiple Languages

ORLANDO, FL. – January 24, 2023 – VOXX•DEI LLC a wholly-owned subsidiary VOXX Electronics Corporation (VEC), announced that they have rolled out a new feature for their technical support chat system that automatically translates multiple foreign languages.

“Supporting our dealers goes farther than just picking up the phone, we feel it is important to support them in their native language, especially when they are dealing with highly technical product,” said Ed Catapano, Service Group Vice President, VOXX Electronics Corporation.

Directechs supports all VOXX•DEI brands: Viper, Clifford, Avital, Python, AstroStart, AutoStart, AutoMate, and Install Essentials and now has the ability to automatically translate most languages spoken today, meaning if the dealer’s installer is in Quebec and would rather type in French, they can. It will be translated on the fly to a Directechs member that can respond in English and that will be translated back into the Technician’s native language – making the process simpler, efficient, and personalized.

With Remote Start season in full peak, VOXX•DEI’s award-winning tech support has extended support hours till February:

            Monday – Friday – 9:00am – 8:00pm EST.
            Saturday – 9:00am – 5:00pm EST.

VOXX Electronics Corporation (VEC) is a wholly-owned subsidiary of VOXX International Corporation (NASDAQ: VOXX), a global supplier of mobile and consumer electronics products. VEC is a recognized leader in the sales and marketing of automotive rear-seat entertainment, vehicle remote start & security, telematics, and Advanced Driver Assistance Systems (ADAS).

VEC sells its products through an extensive distribution network that includes expeditors, mass merchandisers, regional mobile electronics chains and independent specialists both domestic and internationally. VOXX Electronics possesses a strong brand portfolio and its products rank among the top ten in almost every category in which they sell. Primary brands include: Advent, Audiovox, CarLink, Code Alarm, Crimestopper, Flashlogic, Invision, Omega, Prestige, Pursuit, Viper, Clifford, Python, Avital, AutoMate, AutoStart, AstroStart, and Install Essentials.

For additional information, please visit our website at

VOXX Electronics Corporation Contact:
Jonathan Frank                                                       
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

VISTA, Calif. (April 16, 2018) -- Directed is pleased to announce a substantial overhaul of their online technical support resources and wiring database. Directed completely redesigned the site using the latest industry best practices. Users will experience a streamlined UI, faster response time, auto-formatting to adjust the display size as needed for PCs, tablets, or smartphones, and a number of other improvements based on real-world feedback from Directed’s dealers.

Directechs has been setting the industry standard since it came online in 2000. This new iteration is raising the bar to provide industry-leading vehicle information, wiring guides, and troubleshooting tools. The site boasts improved security and a new framework to integrate future feature requests seamlessly.

According to James Turner, SVP, Core Product Planning, “We are striving to continuously improve the products and tools for our installers. This new website update helps support our dealers with improved functionality and ease-of-use, as well as, incorporates feedback from numerous installers. With these enhancements we’re laying the foundation for future improvements to Directechs.”

Please visit to learn more.

Not a Directed Dealer? Please visit or call 1-800-876-0800 to become a Directed Dealer today!

Directed is a world leader in automotive electronics, the largest North American designer and marketer of consumer-branded vehicle security and remote start systems, and a pioneer in the connected car space. Its products connect more consumers to their vehicles than anyone else on the planet. Directed markets its broad portfolio (sold under Viper®, Clifford®, Python®, Autostart®, AstroStart® and other brands) through leading national retailers and specialty chains. For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it..

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