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Directechs Adds Foreign Language Chat Support Now Supports Authorized Dealers In Multiple Languages

ORLANDO, FL. – January 24, 2023 – VOXX•DEI LLC a wholly-owned subsidiary VOXX Electronics Corporation (VEC), announced that they have rolled out a new feature for their technical support chat system that automatically translates multiple foreign languages.

“Supporting our dealers goes farther than just picking up the phone, we feel it is important to support them in their native language, especially when they are dealing with highly technical product,” said Ed Catapano, Service Group Vice President, VOXX Electronics Corporation.

Directechs supports all VOXX•DEI brands: Viper, Clifford, Avital, Python, AstroStart, AutoStart, AutoMate, and Install Essentials and now has the ability to automatically translate most languages spoken today, meaning if the dealer’s installer is in Quebec and would rather type in French, they can. It will be translated on the fly to a Directechs member that can respond in English and that will be translated back into the Technician’s native language – making the process simpler, efficient, and personalized.

With Remote Start season in full peak, VOXX•DEI’s award-winning tech support has extended support hours till February:

            Monday – Friday – 9:00am – 8:00pm EST.
            Saturday – 9:00am – 5:00pm EST.

VOXX Electronics Corporation (VEC) is a wholly-owned subsidiary of VOXX International Corporation (NASDAQ: VOXX), a global supplier of mobile and consumer electronics products. VEC is a recognized leader in the sales and marketing of automotive rear-seat entertainment, vehicle remote start & security, telematics, and Advanced Driver Assistance Systems (ADAS).

VEC sells its products through an extensive distribution network that includes expeditors, mass merchandisers, regional mobile electronics chains and independent specialists both domestic and internationally. VOXX Electronics possesses a strong brand portfolio and its products rank among the top ten in almost every category in which they sell. Primary brands include: Advent, Audiovox, CarLink, Code Alarm, Crimestopper, Flashlogic, Invision, Omega, Prestige, Pursuit, Viper, Clifford, Python, Avital, AutoMate, AutoStart, AstroStart, and Install Essentials.

For additional information, please visit our website at

VOXX Electronics Corporation Contact:
Jonathan Frank                                                       
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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