Auburn Hills, Mich. (Feb. 20, 2023) – Alps Alpine North America, Inc. (“Alpine”) welcomes DOW Technologies as a new Authorized Dealer Fulfillment Center in Alpine’s Mid-Atlantic markets (east Pennsylvania, southern New Jersey, Delaware, southern Maryland, Virginia, and Washington D.C.).
As a current fulfilment center in Alpine’s Florida and southeast markets, DOW Technologies will now expand to cover the Mid-Atlantic markets. Alpine will be the primary aftermarket car audio brand in the DOW Technologies warehouse, located in Montgomeryville, PA.
“We’re excited to partner with DOW Technologies as an Authorized Dealer Fulfillment Center for our Mid-Atlantic Alpine Authorized Dealers,” said Mike Anderson, Executive Director at Alps Alpine North America. “We believe DOW Technologies’ location, infrastructure, and service will continue to contribute great success to our dealers’ business.”
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 64 years. With seven locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
“DOW Technologies is extremely excited to be the Authorized Dealer Fulfillment Center partner for Alpine in the Mid-Atlantic, and we are focused on continued growth of the brand through the dedicated, loyal Alpine dealer base,” said Dave Elkin, SVP Sales and Product Management, DOW Technologies.
Details of the partnership were communicated directly to Alpine Authorized Dealers in the territory.
Alps Alpine Co., Ltd., a leading manufacturer of electronic components and automotive infotainment systems, has brought the world numerous “First 1” and “Number 1” products since its founding in 1948. The Alps Alpine Group currently operates 110 bases in 26 countries and regions, supplying roughly 40,000 different products and solutions to around 2,000 companies worldwide. Those offerings include devices such as switches, sensors, data communication modules, touch input panels, actuators and power inductors; electronic shifters, remote keyless entry systems and other automotive units; consumer electronics like car navigation and audio-visual systems; and systems and services such as digital keys based on smartphone app and blockchain technology, and remote monitoring.
DOW Technologies Name Better Reflects Business Strategy
TAMPA, Fla. (March 1, 2021) – – DOW Electronics, the leading independently owned electronics and technology services distributor, announced today that it has changed its name to DOW Technologies. The new name reflects the company’s long history while better aligning with its current and future business strategy.
DOW began as a local television repair parts distributor that has grown over 60 years into a national distributor of consumer products and technology solutions that connect and improve customers lives. The breadth of products and services that DOW now offers has outgrown the product offerings suggested by the use of ‘Electronics’ in the company name. The new name, DOW Technologies, reflects a company culture that is engaged with the technological solutions it offers. DOW utilizes the products and technologies within its own offices and distribution centers to be more efficient and to have an enhanced work environment. DOW’s employees value living with the products in their homes and vehicles to better understand their features and capabilities. The brand and culture of DOW Technologies reinforces knowing and experiencing the products and services offered to better support its customers.
“We are very excited to make this name change to better reflect our business activity and goals,” stated president & ceo John Yodzis. “This decision is not being taken lightly as DOW Electronics has been our family business for over 45 years. We wanted to make sure we honored our history while looking forward to the future of the company.”
“I am very happy with the strategy and execution the company has undertaken in the past few years that has led to this moment,” added executive chairman Chip Yodzis. “This name change reflects a strategy and future direction that is very exciting for DOW.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900.
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated electronics distributors servicing independent retailers in the United States for 61 years. With eight locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C. DOW Technologies focuses on distributing products and technologies that enhance lives at home, work and on the road.
DOW Technologies’ areas of business include:
• Car and Marine Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • UCaaS
• Commercial Audio/Video
DOW Adds Two New Vendor Partners & Expands Territory with Two Existing Vendors
TAMPA, Fla. (September 8, 2022) – DOW Technologies, the leading independently owned technology distributor, announced the expansion of their 12-volt business today. DOW has brought on two new vendor partners, Kicker and JVC, and expanded the territory serviced for two existing vendor partners, Sony and Alpine.
As of September 1st, DOW has signed agreements with Kicker and JVC to begin distributing products to independent dealers. DOW will be distributing JVC products in eleven states across the South, including Florida, the Southeast and TOLA territories. The agreement covers all of JVC’s products including exclusive distribution of the KW-M778BH model within the territory. DOW’s agreement with Kicker covers distribution of the full line of products in Alabama, Georgia and Tennessee.
DOW expanded its partnership with Alpine beginning August 1st. DOW is now the fulfillment partner for Alpine in the seven states of the Southeast, in addition to their prior service of Arizona, southern California and Florida. Authorized dealers can order from DOW’s local warehouses to get product quickly and efficiently.
Also beginning September 1st, DOW deepened their ties with Sony’s mobile audio segment, expanding coverage to include Arizona. DOW will stock and distribute the full Sony and Sony Mobile ES lines across the full territory. DOW has been a partner with Sony’s 12Volt business since the early 1980s.
“We’ve had a great opportunity to expand our 12Volt offerings and create new partnerships in the industry over the past month” stated DOW’s senior vice president, sales and product management, Dave Elkin. “We continue to look at ways DOW can provide more value to dealers and vendors in the industry, and having industry leading partners like these makes it easier for dealers to find what they need from a source that offers great support.”
“This expansion is a result of our team’s dedication to provide the best value and support to our customers, recognizing how SMBs want partners that understand their needs,” added DOW’s director of sales, Drew Fischer. “We believe that vendors are seeing the value of the investments we’ve made in our staff, along with the unique programs we offer that benefit SMBs.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900.
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With eight locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS
DOW Donates Over $25,000 To Florida Disaster Fund TAMPA, Fla.
October 18, 2022 – DOW Technologies, the leading independently owned technology distributor, has donated a percentage of their sales to the Hurricane Ian relief effort. DOW’s donation, in excess of $25,000, went to the Florida Disaster Fund.
As Hurricane Ian’s destruction had wide ranging impacts on the state of Florida, DOW wanted to provide assistance to those in need. DOW put together a plan to donate a percentage of sales which created an opportunity for its customers around the country to be involved. DOW announced that a percentage of sales from September 30th to October 4th would be donated on the behalf of participating customers. DOW’s customers can be confident that part of each purchase is going towards those impacted by the storm.
“We recognize that our support for local, independent businesses extends to supporting local communities,” said DOW’s president & ceo, John Yodzis. “Our customers have great impacts on the communities they live in both professionally and personally, and we wanted a way to bring that support from customers across the country to help those affected. We’re very happy to have made the donation on behalf of all of our customers that participated.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900. About DOW Technologies: Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With eight locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video
• Custom Integration/Consumer Electronics
• Broadband
• Satellite & Terrestrial Television
• Surveillance
• Marine Audio and Accessories
• Commercial Audio/Video
• UCaaS
Guarantee Program Adds to Recent Customer Enhancements
TAMPA, Fla. (June 21, 2022) – DOW Technologies, the leading independently owned technology distributor, announced today the launch of their Price Match Guarantee. The program continues DOW’s commitment to innovate new programs that provide customers the best value in distribution.
DOW’s Price Match Guarantee ensures that dealers can get the best price in the market while also taking advantage of DOW’s free shipping program, Smart Ship. DOW will match the price on identical products sold by authorized distributors within the same territory the customer is located. The guarantee covers all physical products in each of DOW’s areas of business.
“Our goal is to add value for our customers through innovative programs and policies- offering the best price and best service from a single source saves them time and money” stated president & ceo John Yodzis. “This program adds to the enhancements we’ve rolled out over the past year that make purchasing and shipping easier for a business owner to manage.”
“This new program gives us an opportunity to take price issues out of the equation,” added senior vice president Dave Elkin. “At DOW, we’ve always competed using our great customer service and knowledgeable sales team, and now we have another tool to prove our value to customers.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900.
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With eight locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS
DOW & Sponsoring Manufacturers Promote Support for Small to Medium Businesses
TAMPA, Fla. (August 16, 2022) – DOW Technologies, the leading independently owned technology distributor, hosted their third DOW Elite Dealer Retreat August 1-2 at the Ritz-Carlton Reynolds, Lake Oconee, Georgia. DOW brought in over 300 customer attendees representing 148 companies to attend the two-day event.
The DOW Elite Dealer Retreat brings together manufacturers and dealers in a relaxed environment that includes training, product demonstrations, a trade show and plenty of fun. On Monday, dealers were welcomed by DOW’s director of sales, Drew Fischer, who highlighted that many of DOW’s employees come from a small to medium business background. Support of small to medium businesses by DOW and the manufacturers was a theme that flowed throughout the event. After the opening ceremony, dealers attended five unique sessions with different manufacturers that offered training and an opportunity to provide feedback. The evening was capped off with a cocktail hour that featured laser skeet shooting and then a networking dinner.
Tuesday began with dealers attending two business improvement sessions that were designed to highlight opportunities for business owners to expand their offerings and add revenue. Dealers then attended a trade show featuring 42 manufacturers and vendors that covered the wide range of business segments that DOW supports. After the trade show, dealers and manufacturers had a chance to network in a fun, casual atmosphere where they could take advantage of beautiful Lake Oconee. DOW offered the opportunity for attendees to ride jet skis, try wake boarding, take a relaxing ride on a pontoon, swim in the lake or check out a car show that featured demo cars from Alpine, Sony, Metra, Arc Audio, Triton, Illusion and Rockford Fosgate.
Tuesday evening featured a panel of industry leaders speaking about what they see for the future of their industries, how independent small to medium businesses should be preparing now, and what opportunities those businesses should be taking advantage of. Panelists included Rick Kojan, Sony, head of sales- aftermarket car audio; Jim Mayo, Samsung, executive director- sales customer install/indirect sales; Giles Sutton, CEDIA, senior vice president- member success & sales; John Yodzis, DOW Technologies, president & ceo.
“We’re very excited to have been able to provide this opportunity for dealers and manufacturers to get back together in a casual atmosphere which leads to great conversations and interactions” stated DOW’s director of sales, Drew Fischer. “We are constantly looking at ways DOW can offer unique programs and services, and this event is a true differentiator in the industry.”
Testimonials from participating dealers
“I would like to start off by thanking everyone at DOW Technologies from the bottom of my heart. I had such a great experience this past week, while at the Elite Dealer Retreat. The amenities aside, I was blown away by the experience of meeting such great people. Getting to know the leaders of DOW Technologies on a personal level has really changed my perspective on business. To really see and feel that DOW actually has all of the dealer's best interest at heart, has really meant something to me. I truly feel now that I would go to war for DOW Technologies! I can't say enough positive things about the experience, and I could go on for days. Thank you to everyone at DOW Technologies, the vendors, sponsors, and all the other dealers like me. I know I have made some friends for life. If the chance arises, I would love to be there again next year! I am forever grateful.”
Bob Dickinson, American Installers LLC, Queen Creek, AZ
“As a small business, we found the ability to connect with the industry on a more personal level to be priceless. Many of our questions were answered and we also became aware of several new opportunities that we didn't know existed. In addition, we even made new friends. We look forward to attending more events in the future and further strengthening our relationship with DOW. Thanks again.”
Paula Roeterdink, Vector-SI, Inc., Myakka City, FL
“The whole team out Dow put together an amazing event. The location was beautiful. All of the food and entertainment was spectacular. The venders put on amazing trainings and demonstrations. No one else comes close to what Dow does for its dealers. I had a great time and can’t wait until next year.”
Rob DeCrane, Soundwaves Autosound & Security, Tampa, FL
“Event was Amazing, all Classes with the Vendors were very informative about the products. DOW exceeded any of my expectations with this event. We are very happy with the outcome and appreciate the invitation.”
Frank Espinel, JR Electronics, Miami, FL
“So grateful for the opportunity to attend and participate the past 3 days with DOW Technologies and Dish at the Ritz Carlton at Lake Oconee in Greensboro, Georgia! We had an amazing time learning from the vendors who presented opportunities for growth and expanding business while enjoying a nice retreat for hardworking small-medium business owners. Hats off to DOW Technologies and all the employees for making us feel special and a job well done!”
Judy McKissack, Tupelo Satellite, Tupelo, MS
Testimonials from participating manufacturers
“This Elite Retreat dealer event is next level amongst their distributor peers for car audio and custom installation. DOW has a very hands on, small to medium business, family approach to their numerous dealer and manufacture relationships. Anyone can “stack it high and let it fly” with one time, low, show prices. Elite Retreat dealers become part of a high value, highly appreciated community within the DOW family based upon much more than your last price paid. The venues and attention paid to the details are second to none. Dealers who come, relish the opportunity to learn, earn and produce to get back. Dealers yet to experience, but hearing of the Elite Retreat, have aspirations to attend. These are high quality dealers, serious about their trade. It makes for the manufacturer’s time, money and resources while having these personal engagements, guaranteed in returning a high ROI.”
Rick Kojan, Sony
“I am particularly grateful for allowing Samsung to play such a prominent role in the event, with individual opportunities to address each CI Dealer attendee. The breakout events, the ability to socialize with such a large group of dealers during the evening activities and opportunity I had to address the entire assembly was terrific. I am so glad Dow is back to this important event which brings together the best dealers in the business who are interested in learning what other are doing to succeed and how to make their businesses better. I know how important DOW is to Samsung, but when you attend an event like this one, it is even more obvious how important DOW is to their customers. The time and effort DOW put into this event for the betterment of all parties, Vendor, Distributor, and Dealer is so appreciated.”
Jim Mayo, Samsung
“I’ve done numerous Dealer events throughout the years, this was my first DOW Elite Retreat, and hands down the best Dealer event I’ve been a part of. Everything from the amazing venue, well organized, attendance/interaction in the classes and the extremely busy show floor, I was extremely impressed and believe we should all see great ROI. Amazing event put on by a great team at DOW. Great opportunity to engage with the Dealers and help grow our businesses together.”
Aaron Rozanski, Vanco
“Best In Class! DOW does it again with an outstanding event that provides incredible value to its dealers and vendors alike. Already looking forward to next year’s event.”
Tom Link, Sound United
“DOW Technologies Elite Retreat was inspired and perfectly executed. Seeing three hundred dealers, entrepreneurs, and installers come together and so excited about 12 volt was very cool. The dealers were focused, attentive, and thrilled to be attending the event -- and that’s a great thing for our industry. Hats off to DOW and their supporting vendors for hosting such a meaningful event.”
Jim Warren, Elite Distributor Alliance
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900.
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With eight locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS
Award Marks Sixth Win in Eight Years
TAMPA, Fla. (March 8, 2022) – DOW Technologies, the leading independently owned electronics and technology services distributor, was recently awarded Distributor of the Year at the Mobile Electronics Association Industry Awards. DOW also received the award in 2014, 2015, 2018, 2019, and 2020.
The Mobile Electronics association presents the awards annually to recognize and honor those in the mobile electronics industry. The Industry Awards are voted on by the retailers and vendors working in the 12Volt industry nationwide.
“I am really proud of the effort our team gives every day,” said Mike Hurwitz, 12volt strategic sales manager. “We are focused on providing our customers the best customer service and this award recognizes the work we’ve put in over the last year.”
“This award recognizes the dedication of our entire company to support our 12Volt customers,” stated senior vice president Dave Elkin. “The sales team provides great service, building meaningful relationships with the customers. Our purchasing team works with our vendor partners to work through inventory and supply chain issues to help customers. And the warehouse teams ensure rapid order processing, getting products shipped out quickly. All of our employees can take pride in being honored by the industry.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900. To read more about the Mobile Electronics Industry Awards, please visit https://meindustryawards.com/what-are-the-industry-awards/.
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated electronics distributors servicing independent retailers in the United States for 63 years. With seven locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS
Year of Expansion and Growth Culminates with Industry Award
TAMPA, Fla. (February 28, 2023) – DOW Technologies, the leading independently owned technology distributor, was recently awarded Distributor of the Year at the Mobile Electronics Association Industry Awards. DOW has won the award seven times since first winning the award in 2014.
The Mobile Electronics association presents the awards annually to recognize and honor those in the mobile electronics industry. The Industry Awards are voted on by the retailers and vendors working in the 12Volt industry nationwide.
This award caps off a year of expansion and growth in the 12Volt industry. Over the past year, DOW has expanded the territory it serves for vendor partners Sony and Alpine. DOW now distributes Sony in 14 states plus Puerto Rico and supports Alpine as a fulfillment partner in 15 states plus Washington, DC. Alpine’s announcement last week of DOW as the fulfillment partner for the Mid-Atlantic marks DOW’s initial entrance into the region for its 12Volt business. As part of the expansion in the Mid-Atlantic, DOW’s Montgomeryville, PA location was renovated to increase warehouse space by 70%.
In addition to expanding territories, DOW brought on new vendor partners to further their effort to be a one-stop shop for their customers. DOW added distribution of Kicker and JVC in September 2022. Last month DOW brought on Wallbox electrical vehicle chargers to help dealers prepare for the future of electric vehicles.
“We are so proud of the team’s effort to provide the best customer support and their commitment to staying up to date with their product knowledge,” stated Mike Hurwitz, 12volt strategic sales manager. “Year after year, the team strives to be the best.”
"This award is a recognition of the great team we have at DOW, not just the account managers but all of the departments that support our customers," added senior vice president Dave Elkin. "Recognition like this leads to more opportunities for DOW, which ultimately means more opportunity for our dealers."
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900. To read more about the Mobile Electronics Awards, please visit https://meindustryawards.com/what-are-the-industry-awards/
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With seven locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS
Wins Prestigious Industry Awards Second Year in a Row
TAMPA, Fla. (March 28, 2022) – – DOW Technologies, the leading independently owned technology distributor, was recently awarded four Quest for Quality Awards in CE Pro’s 12th annual competition. DOW received awards in this prestigious competition for the second year in a row. CE Pro’s Quest for Quality Awards recognize the services offered by distributors and manufacturers that supply custom integrators. The Awards are open to distributors across the nation with winners determined by votes from CE Pro’s readers.
DOW Technologies won a first place Platinum Award for the Best Customer Service category. This was an improvement from the Silver award that DOW won in the category the prior year. DOW won Gold Awards for the Best Technical Support and Best Supply Chain Response categories. In the Best Shipping Policies category, DOW was awarded the Silver Award. This year DOW also received “Category Kudos” acknowledgment (those who performed well in the voting) in three categories: Best Website, Best Training Programs, and Best Dealer Programs/Incentives.
“We’re very excited to have taken the Platinum Award in the Best Customer Service category this year,” said senior vice president Dave Elkin. “Our focus has always been on providing top level service as a significant differentiator for why integrators partner with DOW. This reinforces the great effort our team has made in this difficult environment.”
“It is a true honor to have been recognized again in this year’s Quest for Quality Awards,” said president and ceo John Yodzis. “With the difficulties we’re all facing in the industry, our team is working really hard to support dealers with deeper inventory, knowledgeable technical support, and fast shipping. We’ve made a lot of beneficial changes over the past year, and we’re going to continue innovating and striving to be the best.”
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900. To read more about the CE Pro Quest for Quality Awards 2022, please visit https://www.cepro.com/business-support/quest-quality-awards-winners-2022-distributors/
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 61 years. With seven locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, work and on the road.
DOW Wins Platinum Award For Best Customer Service Two Years In a Row
TAMPA, Fla. (April 4, 2023) – DOW Technologies, the leading independently owned technology distributor, was recently awarded three Quest for Quality Awards in CE Pro’s 13th annual competition. DOW has received awards in the competition each of the past three years.
CE Pro’s Quest for Quality Awards recognize the services offered by distributors and manufacturers that supply custom integrators. The Awards are open to distributors across the nation with winners determined by votes from CE Pro’s readers. This year, over 18,000 votes were cast in this prestigious competition.
DOW Technologies received the Platinum Award for the Best Customer Service category. This is the second year in a row that DOW received the top prize in the category. DOW was awarded silver in the Best Technical Support and Best Shipping Policies categories.
“I am so proud of the team’s effort to retain the Best Customer Service Platinum award,” stated Eric Friedman, custom integration strategic sales manager. “We put a lot of focus on ensuring our customers have the best experience on every interaction, anywhere from complex system designs to easy product returns.”
"We feel honored to have been recognized in the Quest for Quality awards again, and are thankful for the support of our customers," added director of sales Drew Fischer. "Awards like this are representative of the strong company culture that puts customers first. Whether it’s our shipping policy that continues to provide customers new benefits, or the way we work with vendors to make returns easy, every employee at DOW is focused on the best customer experience."
To learn more about DOW Technologies, please visit www.dowtechnologies.com or call 1.800.627.2900. To read more about the CE Pro Quest for Quality Awards 2023, please visit https://www.cepro.com/news/2023-quest-for-quality-award-winners-top-ce-distributors/
Headquartered in Tampa, Fla., DOW Technologies is one of the largest independently owned and operated technology distributors servicing independent retailers in the United States for 63 years. With seven locations serving Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Kansas, Louisiana, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Puerto Rico, the US Virgin Islands, Virginia, and Washington, D.C., DOW Technologies focuses on distributing products and technologies that enhance lives at home, at work and on the road.
DOW Technologies’ areas of business include:
• Car Audio/Video • Custom Integration/Consumer Electronics
• Broadband • Satellite & Terrestrial Television
• Surveillance • Marine Audio and Accessories
• Commercial Audio/Video • UCaaS