Editorial Correction: On page 34 of the September 2014 issue of Mobile Electronics, one of our writers wrote a comment about Compustar’s lack of contact availability to its customers. Compustar has responded by explaining that direct lines are not available on the website to better help them focus on their vendors and to supply the highest level of customer service. We apologize for the error and will do our best to avoid such wording in future issues.
In response, the company submitted a statement regarding its support for vendors:
“Compustar has launched an easy-to-use support terminal at support.compustar.com that gears towards answering the most basic and most advanced questions regarding our products. The support terminal also features a ticketing system that allows us to receive customer inquiries, even outside of office hours.
Our toll-free number is (888) 820-3690 and is primarily reserved to supporting our retail and distribution partners. We pride ourselves on providing excellent installer support, and are more than willing to walk our installers through even the most complicated install jobs.
Dealers who are interested in learning more about Compustar can call us at our Toll-Free number or e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. to learn more about joining our award-winning team.”