In a move to increase its national presence, Importel Ltd. is excited to announce the acquisition of B&B Distribution Ltd.’s working assets. This acquisition will strengthen the reach of Importel Ltd. with the creation of Importel West and Importel East. This will result in a wider offering of products, reduced transit times, and the addition of an already greatly established team in Western Canada.
During this transition, existing BB Distribution customers will not require any immediate changes made to their ordering process. All orders submitted through BB Distribution (Importel West) will continue to be processed via email, website orders, and by phone. All account balances that are currently owing B&B Distribution Ltd. (o/a BB Distribution) as of Aug 1st, 2022, will now be paid to Importel Ltd. There will be additional communication with more details to follow in the coming days.
Effective immediately, the BB Distribution warehouse in Oakville is closed and the inventory will be transferred to the Importel East warehouse. During the transition period, BB Distribution exclusive brands will be processed via the Importel West (BB Distribution) facility in Alberta. Until the move is completed, for the customers located in Ontario, the BB Distribution exclusive brands will be unavailable for pick-up. Please anticipate transit times from the Importel West warehouse to your location accordingly. Importel Ltd. will be working quickly and diligently to ensure that this situation is only temporary.
For existing BB Distribution customers, who do not have an account or login with Importel Ltd., please request a web account at importel.com by selecting CREATE AN ACCOUNT at the top right of the page, or by clicking here: CREATE AN ACCOUNT to ensure a seamless transition.
In cases where there is an existing account with Importel Ltd. there will be no further action required. Importel Ltd. is looking forward to both new and continued partnerships. If you have any questions or concerns, please contact Importel Ltd. at either office.
Importel East: (416) 665-3413 or 1 (800) 363-3413
Importel West: (780) 439-3901 or 1 (800) 279-0636
These are exciting times for our customers, vendors, and expanded team! We look forward to providing the highest levels of both product availability and customer service!